Last updated: 19 June 2026

Who we are

Mallinson and Wright Limited is a UK-registered digital agency (Company No. 16200819), registered for VAT under number GB494062871. Our registered address is Brookfield Court, Selby Rd, Garforth, Leeds, LS25 1NB.

For any privacy-related enquiries, contact us at support@mallinsonandwright.com or call +44 330 912 4654.

What data we collect

We may collect the following information:

Contact form submissions: your name, email address, phone number (optional), and message content when you use our contact form.
Pricing calculator submissions: your name, email address, company name (optional), and the project details you select (such as service type, scope, and timeline) when you request an estimate. We use these details to prepare your quote and follow up about your enquiry.
Chatbot conversations: if you use our website chatbot, we process the messages you send along with technical data such as your IP address, in order to respond to your enquiry and to monitor and improve the service.
Analytics data: anonymised usage data such as pages visited, referral source, and device type. We use Plausible Analytics, which does not use cookies and does not collect personally identifiable information.

Cookies and tracking

Our website uses Plausible Analytics to understand how visitors use the site. Plausible is privacy-friendly: it does not use cookies and does not collect personally identifiable information. We do not show a cookie consent banner because our analytics are anonymous and cookie-free.

We do not use any optional analytics or advertising cookies. If we use other cookies in the future (e.g. for essential site functionality), we will update this policy.

How we use your data

To respond to your enquiries and provide our services
To prepare quotes and estimates, and to keep a record of your enquiry so we can follow up about your project
To understand how visitors use our website (via anonymised Plausible analytics) so we can improve it

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

Data retention

Contact form and pricing enquiry data: retained for as long as necessary to fulfil your enquiry and any resulting business relationship.
Analytics data: Plausible stores anonymised aggregate data; see Plausible's data policy for their retention practices.

Your rights under UK GDPR

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, email us at support@mallinsonandwright.com.

Third-party services

We use the following third-party services that may process data on our behalf:

Plausible Analytics (anonymous, cookie-free analytics) - Plausible Data Policy
Email delivery: contact and enquiry form submissions are delivered to our team via our email service so we can respond to you.
Discord: we receive an internal notification (including the name, email, and enquiry type you submit) so our team is alerted to new enquiries.
n8n: we use a self-hosted automation platform to process pricing calculator, auto-redesign, and chatbot submissions (including chatbot messages and IP address) and route them to our team.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Privacy & Cookie Policy